What Are Cookies?
Cookies are small text files saved on your device when you visit a website. Some are needed for the site to work. Others help us understand how people use the site so we can improve it. Similar technologies, such as local storage, are covered by this policy too.
Your Cookie Choices
When you first visit our website, a banner asks whether you are happy for us to use analytics cookies. Analytics cookies stay off unless you choose Accept analytics. Rejecting them is just as easy and does not affect how the website works.
Your current choice:Checking
You can also change your choice at any time using the Cookie settings link in the footer of every page.
Cookies We Use
Strictly necessary Always on
These keep the website secure and remember your cookie choice. They do not identify you and cannot be switched off.
| Cookie | Provider | Purpose | Lasts |
|---|---|---|---|
Cookie: stc_cookie_consent | ProviderSunrise Total Care | PurposeRemembers whether you accepted or rejected analytics cookies | Lasts6 months |
Cookie: __cf_bm | ProviderCloudflare | PurposeHelps tell people apart from automated bots to protect our forms | Lasts30 minutes |
Cookie: cf_clearance | ProviderCloudflare | PurposeSet only if you complete a security check | LastsUp to 1 year |
Analytics, only with your consent Optional
These help us see which pages are useful and where people get stuck. The information is grouped and does not tell us who you are.
| Cookie | Provider | Purpose | Lasts |
|---|---|---|---|
Cookie: _ga | ProviderGoogle Analytics 4 | PurposeTells visits apart to count unique visitors | Lasts2 years |
Cookie: _ga_[ID] | ProviderGoogle Analytics 4 | PurposeKeeps track of your current visit | Lasts2 years |
We use Google Analytics with IP data handling as set by Google for GA4, and we never send names, phone numbers, emails or any form content to Google. When a form is sent, we record only the type of form, for example "callback".
Forms: our enquiry and application forms do not set any cookies.
Links to Other Websites
Some pages link to other sites, such as the CQC website or Google Maps. Those sites may set their own cookies, which are covered by their own policies. We do not control them.
Managing Cookies in Your Browser
You can also block or delete cookies in your browser settings. Blocking strictly necessary cookies may stop parts of the website working properly. Find out how at:
- Google Chrome: support.google.com/chrome (opens in a new tab)
- Safari: support.apple.com (opens in a new tab)
- Microsoft Edge: support.microsoft.com (opens in a new tab)
- Firefox: support.mozilla.org (opens in a new tab)
To opt out of Google Analytics on every website, you can install the Google Analytics opt-out browser add-on (opens in a new tab).
Changes and Questions
We will update this page if we add or remove any cookies. If you have a question about cookies or your data, email [PRIVACY EMAIL] or call [PHONE].
Related:Read our Privacy Policy Contact us